Terms of Service

Last Updated: June 26, 2025

Welcome to OttomanRise. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you must not use this site.

Use of Our Website

You agree to use this site for lawful purposes only. You may not use our website:

  • For any fraudulent or unlawful activity
  • To interfere with or disrupt the operation of the site
  • To gain unauthorized access to other accounts or systems
  • To post or transmit harmful, offensive, or misleading content

Account Registration

Some features may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

Product Descriptions & Availability

We make every effort to display accurate product information. However, we do not guarantee that descriptions, images, or pricing are error-free. We reserve the right to correct errors, update details, and cancel orders at our discretion.

All products are subject to availability. We may limit quantities or discontinue items at any time without notice.

Orders & Payments

By placing an order, you agree to:

  • Provide accurate billing and shipping information
  • Authorize us to charge your selected payment method
  • Allow us to cancel or refuse orders in case of errors or suspected fraud

Prices include applicable taxes unless stated otherwise. Shipping and handling fees are shown during checkout.

Shipping & Delivery

Orders are processed promptly, and estimated delivery times are provided at checkout. However, delivery times may vary due to location, customs, or other external factors. OttomanRise is not responsible for delays or additional charges incurred during international shipping.

Returns & Refunds

Due to the nature of our products, which include food-based and perishable items, we do not accept returns or exchanges once the product has been shipped, except in cases of damage during transit or if you receive the wrong item.
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and a description of the issue. We will review your request and, if eligible, offer a replacement or partial refund at our discretion.
All return requests must be pre-approved. Unauthorized returns will not be accepted.
Return shipping costs, customs duties, taxes, and any additional charges related to returning a product to our fulfillment center are the responsibility of the customer. OttomanRise is not liable for any loss or damage during the return shipping process.
We reserve the right to refuse refunds or replacements in cases where:
- The product has been opened or used.
- The product was returned without authorization.
- The return was requested after the allowed period.
By purchasing from OttomanRise, you acknowledge and accept this policy.

Promotions and Discounts

From time to time, we may offer promotional discounts or coupon codes. These offers are subject to specific terms, such as expiration dates or product exclusions. We reserve the right to modify or withdraw promotions at any time without notice, especially if misuse or abuse is suspected.

Intellectual Property

All content on OttomanRise.com, including text, images, logos, graphics, and design elements, is the property of OttomanRise or its content partners and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use our content without our prior written consent.

User-Generated Content

If you submit reviews, comments, or photos to OttomanRise, you grant us permission to use that content for marketing, promotional, or editorial purposes. You are responsible for the content you submit and agree not to post anything illegal, offensive, or misleading. We reserve the right to remove or edit user content at our discretion.

Disclaimers

Our website is provided "as is" and "as available." We do not guarantee that the site will be uninterrupted, error-free, or secure at all times. While we strive to maintain accuracy, we do not make warranties regarding the completeness or reliability of any content or functionality on the site.

Limitation of Liability

To the maximum extent permitted by law, OttomanRise will not be liable for:

  • Any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the website.
  • Damages from errors, inaccuracies, or unauthorized access to your data.
  • Any loss of profits, business, data, or goodwill.

Some jurisdictions may not allow the exclusion or limitation of liability, so these terms may not apply to you fully.

Changes to These Terms

We may update these Terms of Service at any time to reflect changes to our business or legal obligations. When we do:

  • We will revise the "Last Updated" date at the top of this page.
  • If changes are significant, we may notify users via email or on-site notice.

Continued use of our site means you accept the updated terms.

Governing Law

These Terms are governed by the laws of the Republic of Türkiye. Any legal disputes arising from your use of our website or services shall be resolved exclusively by the courts of Istanbul, Türkiye. You agree to submit to the jurisdiction of these courts.

Force Majeure

We shall not be held liable for any delay or failure to perform our obligations resulting from events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, governmental actions, or disruptions in internet or supply networks.

Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or acted in a way that may harm OttomanRise or other users.

Indemnification

You agree to indemnify and hold harmless OttomanRise, its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be removed, and the remaining provisions will continue to be valid and enforceable.

Third-Party Product Responsibility

OttomanRise is a curated online marketplace that features products from independent third-party producers. While we make every effort to select manufacturers who meet high quality standards, use natural ingredients, and hold certifications in accordance with food safety and EU regulations, we rely on the information publicly provided by these producers, such as those on their official websites or documentation.
OttomanRise does not independently verify all claims made by producers regarding ingredients, certifications, or benefits. Therefore, we do not accept liability for any inaccuracies, omissions, or misrepresentations originating from the producers. Responsibility for the content and safety of each product ultimately lies with the respective manufacturer.
By purchasing from OttomanRise, you acknowledge that any issues arising from a producer’s claims or product content are solely between you and the producer.

Health & Allergen Disclaimer

The products offered on OttomanRise are natural supplements, traditional remedies, or food-based items, and are not intended to diagnose, treat, cure, or prevent any disease. They should not be considered a substitute for professional medical advice, treatment, or prescription medication.
We provide allergen information, usage warnings, and ingredient lists as made available by the producers. However, it is your responsibility as a consumer to carefully read all product labels, perform necessary research, and consult your healthcare provider if you have any existing medical conditions, allergies, or are taking any medication.
By using our site and purchasing products, you agree that OttomanRise shall not be held liable for any adverse reactions, allergies, or health issues resulting from the use or misuse of any product.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: hello@OttomanRise.com